The retention engine for premium Shopify brands

Yes. Enable subscription redemption in your loyalty settings, and customers can apply points to their upcoming subscription order from the storefront. Admins can apply points to any upcoming cycle.

Yes. Roadmap supports migration from major platforms including Yotpo, LoyaltyLion, Smile.io, Judge.me, and others. Your existing customer points, tiers, and reviews transfer over so nothing is lost.‍

Yes. Roadmap supports migration from Judge.me, Yotpo, Loox, and other major review platforms. Star ratings, review text, and customer data all transfer.

Yes. Each tier has its own milestone setting. One tier can be points-based, another spend-based, and another triggered by a product purchase — all in the same program.

Yes. Product Review Groups let you pool reviews across refills, size variants, model refreshes, or any products that are effectively the same. You can also aggregate component product reviews onto bundle pages.

Yes. Roadmap reviews can be syndicated to Google Shopping, adding star ratings and review counts to your product listings in search results and Shopping ads.

Roadmap integrates with Retail Express directly. For other ERP and inventory systems, Shopify Flow and Google Sheets integrations provide flexible connection points. If you need a specific integration, contact our team - custom configurations are available for enterprise setups.

Yes. When the loyalty module is active, you can award points for review submissions. One action builds social proof and retention simultaneously.

Yes — fully. Customers earn and redeem points in-store. Staff see loyalty tier, points balance, and available rewards at the counter. POS transactions with an email address automatically enrol customers.

No. Roadmap and Klaviyo are designed to work together, not compete. Roadmap handles retention mechanics - loyalty, reviews, subscriptions, promotions. Klaviyo handles communication - email and SMS. Roadmap pushes rich event data into Klaviyo so your flows are triggered by real customer behaviour, not just purchase data.

Yes. Every module — loyalty, reviews, subscriptions, discounts, and more — integrates with Shopify POS. Your in-store team sees the same customer data as your online store. Points can be earned and redeemed at the counter.‍

Set a minimum star rating threshold. Reviews at or above that rating are published automatically. Reviews below it are held for manual review. You can toggle auto-publish on or off at any time.

Roadmap pushes loyalty events to Klaviyo in real time — points earned, tier changes, referral completions, reward redemptions. Use these events as flow triggers or segmentation properties. No manual tagging.

Set up independent rewards for the referring customer and the friend. The advocate receives their reward once the friend places their first order. Rewards can be points or discount codes with full control over amount, restrictions, minimums, and expiry.

Roadmap pushes review events into Klaviyo, including review submitted, review published, and review request triggers. Build flows and segments based on review behaviour without manual tagging.

You create multiple tiers (e.g. Bronze, Silver, Gold) and set qualification rules for each — points earned, amount spent, or a specific product purchased. Customers progress automatically. Each tier can trigger rewards on entry and after sustained membership.

Roadmap works on both Shopify and Shopify Plus. It's designed for premium lifestyle brands that care about their customer experience — that's a mindset, not a plan tier. That said, Plus stores benefit from additional checkout extensibility.

Placing an order, creating an account, celebrating a birthday, leaving a review, and having a specific customer tag. You can also limit earning by product, variant, collection, or exclude sale items entirely.

Amount discounts, percentage discounts, free products, and free shipping. You can create multiple redemption tiers so customers choose the reward that suits them. Points can also be redeemed against upcoming subscription orders.

Roadmap supports migration from major platforms — Smile.io, Yotpo, LoyaltyLion, and others. Customer points, tiers, and membership data can be transferred so nothing is lost.

Roadmap Reviews replaces Yotpo Reviews, Judge.me, Loox, Stamped, and similar standalone review apps. All review functionality is part of the Roadmap platform alongside loyalty, subscriptions, and promotions.

Roadmap consolidates loyalty (Smile, Yotpo, LoyaltyLion), reviews (Judge.me, Loox, Yotpo Reviews), subscriptions (Recharge, Loop), promotions and gift-with-purchase (various), and bundles into one native application. The exact apps it replaces depend on your current stack - we'll map it out in your demo.

No. Roadmap is built natively on Shopify's infrastructure with data stored at the metaobject level. Widgets load as part of your theme, not as external scripts. The result is significantly faster performance than bolt-on apps that rely on third-party servers.‍

Yes. Roadmap is the only design focused loyalty platform for lifestyle brand. We focused on tight brand integration across layout, colours, and fonts. The loyalty experience renders as part of your theme, not as a third-party overlay.

Yes. The Review Widget Builder gives you control over layout, colours, and fonts through the Shopify theme editor. Reviews render as part of your theme, not as a third-party overlay.