Can I display tiers in the customer account area?

Yes. Roadmap Loyalty lets you display a customer’s current tier, benefits, and progress toward the next tier directly in their account area. This makes tiers visible and engaging, so customers are motivated to shop more and unlock rewards.

What Customers See

In the customer account area (or via loyalty widgets), customers can view:

• Current tier status → e.g. Silver Member.
• Tier perks → Benefits unlocked in their tier (e.g. 1.5x points, free shipping).
• Progress bar → How close they are to the next tier (e.g. “Spend $120 more to reach Gold”).
• Points balance → Total available points they can redeem.

👉 Example: A customer logs in and sees:

• Your Tier: Silver
• Perks: 1.5x points, free birthday reward
• Spend $180 more to reach Gold

How to Enable Tier Display

1. Go to Shopify Admin → Online Store → Customize.
2. Open the Customer Account template.
3. Add the Roadmap Loyalty widget block.
4. Choose the Tier Status display option.
5. Save changes.

👉 Tiers will now appear in the customer’s account dashboard automatically.

Optional: Display in Other Areas

• Cart page → Show tier progress to encourage upsells.
• Checkout page → Remind customers of tier perks before completing purchase.
• Homepage widget → Highlight VIP tiers to promote exclusivity.

Why Display Tiers in Accounts?

• Motivation → Customers are more likely to engage if they see how close they are to the next tier.
• Transparency → Clear visibility builds trust in your program.
• Gamification → Progress bars and perks make loyalty feel like a game.
• Upsells → Showing “spend $X more to reach Gold” drives higher AOV.

Common Questions

• Can I customize the tier display design?
  • Yes — the widget inherits your theme styles, and you can adjust layout or colors in the Roadmap admin.
• Can customers see perks for future tiers?
  • Yes — you can show perks for higher tiers to encourage progress.
• Can I hide tiers from the account area?
  • Yes — simply remove the Roadmap block from the account template.
• Do tiers also show in Klaviyo emails?
  • Yes — you can sync tier data to Klaviyo and display it in flows.

Summary

Yes — you can display loyalty tiers in the customer account area by adding the Roadmap Loyalty widget block. Customers will see their current tier, perks, progress toward the next tier, and points balance.