Tag Library

Automation engine for controlling access, personalisation and segmentation.

Understanding the Tag Library

Why should I use the Tag Library in my store?

What is the Tag Library and what does it do?

Which types of tags can I create (customer, order, product)?

How does the Tag Library connect with other features (loyalty, reviews, Klaviyo)?

Creating & Managing Tag Rules

How do I edit or delete a tag rule?

Can I apply multiple tag rules at once?

Can I schedule or automate tag rules?

How do I create a new tag rule?

How do I bulk-apply tags to existing customers or products?

Using Tags for Segmentation & Workflows

How do I use tags to segment customers?

How do I send tagged data to Klaviyo for email campaigns?

How do I use tags to trigger discounts, bundles, or loyalty rewards?

How do tags affect reporting and analytics?

Troubleshooting Tags

Do I need to refresh or re-sync Shopify for tags to work?

Why are some customers/products/orders not tagged?

How do I fix delayed or missing tag updates?

Why aren’t my tags applying correctly?