Introduction
If your bundle discount isn’t applying as expected, don’t worry — it usually comes down to how the bundle was configured. Roadmap bundles always enforce the pricing rules you set (fixed price, fixed discount, or % off), but visibility, product setup, or conflicting discounts may make it look like they’re not working.
Here’s how to troubleshoot.
1. Check the Bundle Pricing Rule
- Make sure you selected the correct discount type when creating the bundle:
- % Discount (e.g., 20% off)
- Fixed Discount (e.g., Save $15)
- Fixed Price (e.g., Any 3 for $50)
- 👉 Fix: Open Roadmap → Bundles → [Your Bundle] and confirm the rule matches your intent.
2. Confirm the Bundle PDP Is Being Used
- Discounts only apply when customers add the bundle product created by Roadmap.
- If customers add the underlying products individually, they won’t get bundle pricing.
- 👉 Fix: Make sure you’re linking/promoting the bundle PDP, not individual products.
3. Verify Product Availability & Template
- Some themes require a Roadmap bundle template for correct pricing logic.
- If the bundle is assigned to the wrong product template, discounts may not appear.
- 👉 Fix: In Shopify Admin → Products → [Your Bundle] → Template, set to the correct Roadmap template.
4. Check Cart & Checkout Display
- Bundles appear as a parent product with sub-items in both cart and checkout.
- The discount is always shown on the parent line item.
- 👉 Fix: Expand the parent item to confirm the discount is applied at the bundle level.
5. Look for Conflicting Shopify Discounts
- Shopify allows only one automatic discount at a time.
- Roadmap bundles apply their own pricing logic, but a native Shopify automatic discount may override or conflict.
- 👉 Fix: Temporarily disable Shopify’s automatic discount to test bundle pricing.
6. Market-Specific Pricing
- If you’ve enabled market-specific pricing, the discount may look different depending on the customer’s region.
- 👉 Fix: Check the bundle’s market settings in Roadmap to confirm pricing per region.
7. Inventory Issues
- If one or more bundle items are out of stock, the bundle may not be purchasable — which can look like the discount isn’t working.
- 👉 Fix: Restock missing SKUs or adjust the bundle contents.
Common Questions
- Do customers need a discount code for bundles?
- No — bundle pricing applies automatically.
- Can customers stack discount codes on top of bundles?
- Yes — Shopify discount codes can still apply at checkout (test carefully to avoid margin loss).
- Why does the discount not appear until checkout?
- Some themes may not show the adjusted bundle price in the cart drawer. The discount is always applied at the parent bundle line, visible in both cart and checkout.
- Why is the price different in other regions?
- Because market-specific pricing is active. Check the regional bundle rules.
Cross-Feature Links
Summary
If bundle discounts aren’t applying, check:
- The pricing rule (fixed, % off, or fixed price).
- That customers are adding the bundle PDP, not individual products.
- The theme template (may need a Roadmap bundle template).
- Cart/checkout display (discount shows on the parent line item).
- Conflicting Shopify discounts (automatic discounts may block Roadmap logic).
- Market-specific pricing and inventory availability.