If your review setup includes a discount reward, we will need to create a discount code automation and a Klaviyo metric that will house the event property to be used for the post-purchase flow.
- Head to the Discounts / GWPs section to create your discount
- Click Create a new discount to start building an incentive for your customers.
- Choose Discount Code Generator
- Set the trigger to 'When review is published'
- Select 'percentage' or '$ amount off'
- Add your desired discount amount
- Add a code prefix (Optional)
- Select the products, variants, or collections your discount will apply to. (Leave blank to apply to all products)
- Adjust purchase type if you want the discount to apply to one-time purchases, subscriptions or both.
- Add a minimum spend (Optional)
- Limit the number of items eligible for the discount (Optional)
- You also have the option to restrict the offer to loyalty members and tiers.
- Select 'Trigger a Klaviyo event' to create a trigger for seamless Klaviyo integration
- Enter the Klaviyo metric name that will appear in Klaviyo
- Click 'Save' to create the discount and Klaviyo trigger
- In Klaviyo, to see your new metric, select 'Analytics'
- Select 'Metrics'
- You will see that your metric for the post-purchase flow is now ready to use.
- We are now ready to create our flow.
- Select 'create flow'
- Select 'Build your own' for complete control
- Name your flow
- Select 'Your metrics' to choose your new Roadmap trigger
- All Roadmap triggers set inside the API tab
- Choose your new trigger 'Roadmap: 10% Review Trigger'
- Click 'save' to lock in your trigger
- Congrats, You are now ready to build out your flow!